Receiving Tickets

When can I get my tickets?
FestGround will not directly send e-tickets to our customers. Customers have to log into their accounts to download e-tickets. E-tickets can be downloaded ...
Mon, 19 Nov, 2018 at 12:25 PM
Where is my ticket?
All tickets sold on FestGround are digital and can be downloaded starting from the announced dates, depending on each event.  Simply log in to the account ...
Mon, 19 Nov, 2018 at 12:28 PM
I’ve checked My Order but my ticket is not there. What do I do?
Here are some possibilities to consider: - Have you logged into the correct account? Please log in to the account that you used to place the order. - Do y...
Mon, 19 Nov, 2018 at 12:29 PM
I did not receive my Order Confirmation Email
The Order Confirmation Email can take up to 30 minutes for arrival.  Emails will be sent to the PURCHASER's email address. If you still cannot find yo...
Mon, 19 Nov, 2018 at 12:31 PM