How can we help you today?
Enter your search term here...
to submit a new ticket
Check ticket status
Can I cancel or alter my order?
Can I give my tickets to my friends or resell them?
Why is your booking fee non-refundable?
When can I get my tickets?
Where is my ticket?
I’ve checked My Order but my ticket is not there. What do I do?
I did not receive my Order Confirmation Email
Why was my purchase unsuccessful?
What is 3D Secure?
Can I display my ticket on my phone?
Do I need to take a photo ID to the venue?
How do I get my wristband?
What time does the FestGround ticketing counter open/close?
Help Desk Software