FG Passport Questions

What is a FG Passport?
A multi-use ticket that allows you to go to all festivals on our website that are marked with the “FG Passport” stamp. This ticket is sold for a limited tim...
Wed, 5 Aug, 2020 at 4:01 PM
Can I go to ALL the events listed on the Website?
FG Passport holders will be able to attend all events listed with the "FG PASSPORT" stamp. For your reference, here are some event partners we ha...
Wed, 5 Aug, 2020 at 4:03 PM
Who is the Passport for?
The passport is most suited for guests who plan on attending more than one domestic or international event per year.
Wed, 5 Aug, 2020 at 4:04 PM
How does the FG Passport work?
Contact the Passport Concierge 14 days prior to the event to let them know you wish to attend. If tickets are still available, you will receive an e-ticket ...
Wed, 5 Aug, 2020 at 4:05 PM
Are Passports refundable?
YES, if the Passport holder does not attend any events. Refund requests for FG Passport will be accepted until the first use of the passport. Any successful...
Wed, 5 Aug, 2020 at 4:21 PM
Can I cancel my ticket if I can’t go last minute?
Yes, reservations can be modified up to 7 days prior to the event date. If you do not contact FestGround 7 days prior to the event, the ticket will remain v...
Wed, 5 Aug, 2020 at 4:08 PM
What happens if I don’t cancel my reservation but I don’t attend the event?
All reservations can be cancelled up to 7 days prior to the event. Failure to attend without cancelling your reservation will result in a no-show. Guests wh...
Wed, 5 Aug, 2020 at 4:09 PM
Can I give away or sell my event ticket?
No, the ticket will be admissible for the FG Passport holder only. Strict identification checks will be enforced at the event door to confirm that the ticke...
Wed, 5 Aug, 2020 at 4:09 PM
How old do I have to be to purchase this FG Passport?
You must be at least 18 years old to purchase the FG Passport. However, please note that certain events may have a higher age restriction. If the FG Passpor...
Wed, 5 Aug, 2020 at 4:10 PM